Repairs

If you need to repair your Bajio Sunglasses, follow the instructions below:

Life happens. If you damage your Bajío sunglasses, we can help. Broken frames, scratched lenses? Our customer service team is just a phone call or email away. Since we make our products in Florida, chances are we can repair your sunglasses and have you back out on the water quickly.

REPAIR POLICY:

COSTS

If you need to have your Bajio Sunglasses repaired, we can help. Here are the costs for the repairs.

FRAMES: $75/PAIR
GLASS LENS: $95/PAIR
PLASTIC LENS: $65/PAIR


CREATE AN ACCOUNT

You will need to create an account for yourself here, bajiosunglasses.com . This is where we can share information and manage billing for your repair.


FILL OUT THE REPAIR PAGE FORM

Complete the repair fields on the Repair page. We’ll get that information and respond back to you as quickly as we can with a Return Authorization number. Please put that number on the outside of your shipping box when you send your sunglasses to us for repair.


PRINT LABEL

When you’re ready to ship your glasses back to Bajío, print a label with the following information:


Bajio Sunglasses
1674 Tionia Rd
New Smyrna Beach, FL 32168
RA: (this is where you print your return authorization number)
Attn: Repairs


Put your label on your box, make sure the box is sealed up and ready for shipping. Please be sure to include the return authorization number on the outside of the box.


DROP OFF AT YOUR FAVORITE SHIPPER

With your label and RA number on the box, drop off your Bajío’s with your favorite shipper. The cost of return shipping to Bajío is yours. We’ll get your repair in motion as soon as we receive the sunglasses.


TELL US WHAT TO DO

Once we have received and assessed your sunglasses with our team, we will share the cost to do the repairs with you via email. If you would like us to proceed with the repairs, please go to bajiosunglasses.com and pay the repair amount.


REPAIR AND SHIPMENT

If you have decided to have us repair your sunglasses, we will repair them and ship them back to you. Please allow 7-14 days for the process. If you decide to not repair your sunglasses, we will recycle them for you.

Start a Repair

Please fill out the following questions in order to submit a repair. We will review this form and send you an email confirmation.

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