Exchanges and Returns

RETURN POLICY:

The bajiosunglasses.com return policy is simple. Within 30 days of receipt of your order, you may return a pair of qualifying Bajío Sunglasses or Bajío Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded.

Follow these steps to submit a return:
  • Visit Website

    Go to the returns page of bajiosunglasses.com, complete the form and submit.

  • Print Label

    We will email a Return Authorization number to you. Please print this Return Authorization number clearly on the outside of the return shipment so we can process your return.

  • Your Preferred Shipper

    Please use the following address for returns: RETURNS Bajío Sunglasses 1684 Tionia Road, New Smyrna Beach, FL 32168.

  • Email confirmation

    We’ll send you an email confirmation once we receive and assess your return. Then we will send you a second email confirmation once your refund has been processed.

  • Refund Credit

    Please allow 7-10 business days from the date we receive your return for your credit to be processed.

For any additional questions regarding shipping and returns, please call our Customer Service team at 1-386-273-3209.

Make a Return or Exchange

Please fill out the following questions in order to submit a return or an exchange. We will review this form and send you an email confirmation.

[nerdy-form:8465]