- Fix Damaged Glasses
- Start a Return or Exchange
- General Questions
- Our Policies
Not 100% satisfied with your purchase or you want to exchange for something else? No problem!
Here are our most commonly asked questions:
Where are your glasses made?
We source our materials globally and hand craft our glasses in New Smyrna Beach, FL.
What is the difference between glass vs polycarbonate?
Glass is scratch resistant and Poly is impact resistant. There is not much difference in weight between the two, Bajio offers one of the most lightweight glass lenses on the market.
Where can I try on a pair of Bajío sunglasses?
Please enter the name of your city or zipcode in our Dealer Locator here to find the closest Bajio retailer.
I am interested in becoming a Bajío dealer?
Please email us the name of your business, physical address, phone number and any sunglass brands you currently carry and we'll have someone from our Dealer Sales reach out to you.
Does Bajío offer a military discount?
Bajio does offer a military/1st responder/gov’t employee discount through our partner Provengo. You would have to place your order directly through their website www.provengo.com. If you do not see the sunglasses that you are looking for you can email Provengo directly to place a special order.
Does Bajío have Pro Program?
Bajio does offer a Pro Program, please email us your name, contact information and a copy of your guide or captains license and we’ll have a member of our Pro Staff contact you.
How can I get my broken glasses fixed?
All we need is your information and photos of the damage to get started.
Please fill out our online Warranty & Repair form.
What Is Bajío's warranty?
All of our original, retail Bajío branded eyewear products are covered, to the original owner, by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty does not cover damage (including scratches, cracks, or hinge damage) caused by accident, alteration, improper care, negligence, normal wear and tear, or use in connection with accessories or other products not provided by Bajío for use with the products. If your original, unaltered product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion.
How can I return my glasses for a different style?
Please fill out our online return & exchange form to start your Bajío exchange.
What is your return policy
Within 30 days of receipt of your order, you may return a pair of qualifying Bajío Sunglasses or Bajío Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded. Please allow 7-10 business days from the date we receive your return for your credit to be processed.
Fill out our online return & exchange form to start your Bajío return.
Which Lens Is Right For Me And What I Love To Do?
Blue Mirror : Our darkest lens. Great for off-shore fishing when the sun is bright.
Green Mirror : Bajío’s second darkest lens. Great for fishing flats, reefs and shore-lines in bright sun.
Silver Mirror : Medium light, high contrast lens. Great for fishing in both bright sun and lower light. This high contrast lens with copper base also works well for treelined Western rivers and lake fishing.
Rose Mirror : Medium light, high contrast lens. Great for fishing in both bright sun and lower light. This high contrast lens with rose base also works great for Western rivers and lake fishing.
Gray lens : Great low contrast lens with less bling than the mirrored version.
Copper lens : Great high contrast lens for spotting underwater structures and fish
Violet Mirror: Our lightest lens. Low Light, high contrast lens. Great for dusk, dawn, and low light conditions when fishing flats, rivers and lakes.
What are the different sizes and styles of Bajío frames?
CUSTOMER SERVICE HOURS
Monday - Friday: 8:30am - 5:30pm ET
Saturday - Sunday: CLOSED
Main Phone: 844.BAJIOSG (844 225-4674)
Mailing Address: Bajío Sunglasses
1674 Tionia Road
New Smyrna Beach, FL 32168
Questions? We would love to help out, email us: email@example.com