How Can We Help?

Within 30 days of receipt of your order, you may return a pair of qualifying Bajío Sunglasses or Bajío Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded. Please allow 7-10 business days from the date we receive your return for your credit or exchange to be processed.

Bajio does not currently offer Free Returns, there is a handling fee for the return shipping label that will be emailed to you when the return is processed.

In order to get a Return or Exchange started, you’ll just need your Order Number, which you can find in your confirmation email. Start a Return or Exchange

Life happens. If you damage your Bajío sunglasses, we can help. Broken frames, scratched lenses? Our customer service team is just a phone call or email away. Since we make our products in Florida, chances are we can repair your sunglasses and have you back out on the water quickly.

Lenses are always replaced by the set and we do not ship just the lenses. Your damaged sunglasses will need to be mailed to us for the lenses to be replaced.

If you need to have your Bajio Sunglasses repaired, we can help. We’ll need a photo of the damage so we can give you the correct price and be prepared in our Florida manufacturing center to take best care of your shades when they arrive.

Cost for repairs not covered by our warranty - $85.00

If there’s a problem with your Bajío sunglasses because of something we did, we’ll make it right and repair/replace your sunglasses at no charge.

Because the lawyers make us do it, here is the fine print of our Warranty Policy:

LIMITED LIFETIME WARRANTY - EYEWEAR

1. All of our original, retail Bajío branded eyewear products are covered, to the original owner, by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty does not cover damage (e.g., scratches, cracks, or hinge damage) caused by accident, alteration, improper care, negligence, normal wear and tear, or use in connection with accessories or other products not provided by Bajío for use with the products.

2. If your original, unaltered product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. If we choose to replace your product rather than repair it, we may replace it with a reasonably equivalent style if your original style is not available, or we may at our option offer you a credit toward the purchase of a replacement.

3. Damage not covered under this Limited Lifetime Warranty may be repaired at the Company’s prevailing charges and fees for repairs This Limited Lifetime Warranty applies to products sold through our website or other direct sales channels, or purchased from authorized distributors or retailers. This Limited Lifetime Warranty does not apply to products which may be obtained through aftermarket or unauthorized dealers, to any products which are purchased or received used from the original purchaser, or to products sold as factory seconds, “reconditioned”, “renewed”, “restored”, or similar classifications.

ITEMS OTHER THAN EYEWEAR

Bajío does not provide a warranty for any non-eyewear goods purchased from the Company.

Let's get you back out on the water as soon as possible!

Start Repair

We source our materials globally and hand craft our glasses in New Smyrna Beach, FL.

Glass is scratch resistant and Poly is impact resistant. There is not much difference in weight between the two, Bajio offers one of the most lightweight glass lenses on the market.

Please enter the name of your city or zipcode in our Dealer Locator here to find the closest Bajio retailer.

Please email us the name of your business, physical address, phone number and any sunglass brands you currently carry and we'll have someone from our Dealer Sales reach out to you.

Bajio does offer a Pro Program, please email us your name, contact information and a copy of your guide or captains license and we’ll have a member of our Pro Staff contact you.

Pro Application

College Application

All we need is your information and photos of the damage to get started.

Please fill out our online Warranty & Repair form.

All of our original, retail Bajío branded eyewear products are covered, to the original owner, by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty does not cover damage (including scratches, cracks, or hinge damage) caused by accident, alteration, improper care, negligence, normal wear and tear, or use in connection with accessories or other products not provided by Bajío for use with the products. If your original, unaltered product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion.

Please fill out our online return & exchange form to start your Bajío exchange. 

Within 30 days of receipt of your order, you may return a pair of qualifying Bajío Sunglasses or Bajío Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded. Please allow 7-10 business days from the date we receive your return for your credit to be processed. 

Fill out our online return & exchange form to start your Bajío return.

Yes, we offer a offer a military and first responder discount through our partner GovShades.