How can we help?
We’re always excited to hear from our Bajio family in every way, let us know how we can help.
Main Phone: 386-273-3208
1674 Tionia Road
New Smyrna Beach, FL 32168
Questions? We would love to help out, email us: firstname.lastname@example.org
CUSTOMER SERVICE HOURS
Monday - Friday: 8:30am - 5:30pm ET
Saturday - Sunday: CLOSED
WHAT CAN WE DO FOR YOU:
Life happens. If you damage your Bajío sunglasses, we can help. Broken frames, scratched lenses? Our customer service team is just a phone call or email away. Since we make our products in Florida, chances are we can repair your sunglasses and have you back out on the water quickly. Click here
1. All of our original, retail Bajío branded eyewear products are covered, to the original owner, by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty does not cover damage (including scratches, cracks, or hinge damage) caused by accident, alteration, improper care, negligence, normal wear and tear, or use in connection with accessories or other products not provided by Bajío for use with the products.
2. If your original, unaltered product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. If we choose to replace your product rather than repair it, we may replace it with a reasonably equivalent style, if your original style is not available, or we may at our option offer you a credit toward the purchase of a replacement.
3. Damage not covered under this Limited Lifetime Warranty may be repaired for a reasonable rate and a fee will be charged for processing.
4. This Limited Lifetime Warranty applies to products sold through our website or other direct sales channels, or purchased from authorized distributors or retailers. This Limited Lifetime Warranty does not apply to products which may be obtained through aftermarket or unauthorized dealers, to any products which are purchased or received used from the original purchaser, or to products sold as factory seconds, “reconditioned”, “renewed”, “restored”, or similar classifications.